Tag Archives: online communication

How to Respond to Comments…especially in touchy situations

How to Respond to Comments…especially in touchy situations

How to Respond to Comments…especially in touchy situations

In a previous post, I mentioned the ever-increasing amount of negative comments I receive on my blog.  I guess that comes with the territory of “putting myself out there” in a public format.  I’ve had to learn how to avoid making negative comments even when that might be my first reaction.  I’m still a work in progress.  However, I have somewhat of a system now on exactly how to respond to comments, negative or not.  I’d like to share it with you because you might also find it helpful when deciding how you should reply to people.

It’s often hard to figure out what to say

At times deciding how to respond to comments can be nerve-wracking even when the comments aren’t negative.  Sometimes people are hurting and ask hard questions.  Occasionally, I receive comments on a previous post, “How to Overcome Feeling Unloved or Unwanted”.  Sadly, this post is one of the most popular posts on my website.  I say “sadly” because it makes me so sad to know that so many people feel unloved and unwanted.  Then again, maybe that’s exactly why God had me write it and why He directs so many people to that page.

It also makes me very sad when I get some of the comments from people still looking for answers because I can almost feel their hurt and pain in their writing.  Then, I feel a little scared and overwhelmed knowing that I have to reply to these hurting people to try and give them some answers, encouragement, and hope.  It’s a lot of pressure!  I actually said to God, “What if I mess them up!?”  I honestly feel so completely unqualified at times to help people.  In fact, I’ve talked before about making excuses like this with God.  They never work.  He just tells me to follow his lead and he will instruct me in what to say (Exodus 4:12).

Speaking from my own experiences

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How to Avoid Making Negative Comments

Learn some steps to avoid the trap of making negative comments.

How to Avoid Making Negative Comments

I get several comments posted to my blog articles.  Unfortunately, not all of them are very nice.  Sometimes it’s hard not to take things personally.  At one point, I had been getting so many negative comments in such a short time frame that when I would get an e-mail informing me that I had a new comment to moderate I would moan and hang my head in dread of what I was about to read.

Once, I was at my sister’s house, and my e-mail chimed alerting me of a new comment.  “Not again.” I groaned.  “What’s wrong?” my sister asked.  “I’ve got another comment to moderate.  I’m afraid to look at it.” I said.  “Here, let me read it first,” she suggested.  I handed her my phone.  Thankfully she smiled as she read it and said, “It’s a good one.”  I breathed a sigh of relief.  Fortunately, I have received a number of positive and encouraging comments too.  Why is it that the bad ones seem to overpower the good?  It’s no wonder Paul urges us to keep our focus on positive and good things.

“And now, dear brothers and sisters, one final thing. Fix your thoughts on what is true, and honorable, and right, and pure, and lovely, and admirable. Think about things that are excellent and worthy of praise.” Philippians 4:8 (NLT)

Focusing on negative comments will weigh us down

Focusing on the negative will only bring us down.  It will cause us anxiety and worry (Philippians 4:6), and it could even cause us to get so worked up that we might act out in our emotions and say or do things that we regret.  I think that’s probably what happens when people post nasty things or negative comments on my site.  They probably read something that they disagreed with or that potentially offended them, and then they acted out of their emotion.

Unfortunately, technology these days has cultivated an environment where it is easy for people to be passive-aggressive. People say things online or via technology that they would never say to someone face-to-face.

In light of that, I have a fairly strict comment policy on my site to protect my visitors from negative comments that could hurt or hinder them.  I had to lay out some simple ground rules in order to enable constructive conversation while discouraging rude, disrespectful, sarcastic, offensive, divisive, or off-topic negative comments.  I don’t even want to foster an atmosphere that’s conducive to arguments taking place on my site.  That’s not God’s purpose for my site.  I want my site to be a place of peace.

Scriptural communication guidelines

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Promote Unity

Promote Unity title image

Promote unity

In last week’s post we talked about God’s desire for unity among his people and his intentions and will for us to be peacemakers. We discussed how that if God desires unity, then we can expect opposition from Satan striving to instigate division and strife. The devil will set up some very tempting traps that can easily and sometimes unknowingly lure us right into division. We previously discussed some ways to evaluate ourselves and our intentions in order to avoid Satan’s traps of engaging in divisive behavior. In this post we’ll address some practical ways to create and promote unity and how to avoid activities or communication that would produce strife or division.

This is by no means an exhaustive or comprehensive list of all of the possible and effective strategies for promoting unity. However, these are a few practical things that we can each start putting into practice right now in our everyday lives as we engage with others. We can all do better to engage in and promote unity with the people we encounter both in person and online.

Unity IS possible…because of Jesus

First we need to realize that the ability to have and promote unity is possible. There can be unity in and because of Jesus Christ. He took two very opposing groups of people and created unity. With Jesus it is possible to remove hostility and bring peace.

“But now you have been united with Christ Jesus. Once you were far away from God, but now you have been brought near to him through the blood of Christ. For Christ himself has brought peace to us. He united Jews and Gentiles into one people when, in his own body on the cross, he broke down the wall of hostility that separated us. He did this by ending the system of law with its commandments and regulations. He made peace between Jews and Gentiles by creating in himself one new people from the two groups. Together as one body, Christ reconciled both groups to God by means of his death on the cross, and our hostility toward each other was put to death.” Ephesians 2:13-16 (NLT)

I loved this quote that I read in one of my Bible reading plans:

“Unity is a keystone element of Jesus’ work on the cross. You have likely experienced the devastatingly divisive power of sin. Sin separates us from God and from each other. But at the cross, Jesus demolished the divisive power of sin. That is why the whole point of Christ’s work was to reconcile that which was pulled apart.

Stories from the book of Acts also show us that God’s work multiplies unity. In so many places throughout Acts, powerful moves of God are associated with believers being of one heart and mind. This unity was not only of a spiritual nature, but also a tangible and visible unity with solutions to real-world problems.

…God is looking for opportunities to multiply unity, because work done in unity among the people of God releases the power of God.”[1]

Promote unity-keystone image

A keystone, like unity, holds things together

It mentions that “unity is a keystone element”. A keystone is the central stone at the top of an arch that holds and locks it all together. Keystones reconcile or bring two sides together holding them in a stable position. God did this kind of reconciling on earth through his son, Jesus. Because of what Jesus did we were united back to God and can be united back with people. Operating in unity and peace instead of division, strife, and hostility IS possible!

Love can create and promote unity

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Are You Creating Unity or Division?

Are You Creating Unity or Division title image

Are You Creating Unity or Division?

The theme of “unity” has come up quite a few times over the past year or more in my readings, journaling, and prayer time. It’s not surprising due to the fact that there has been so much division in the world these days. So many things keep us divided…politics, racial issues, public health issues, gender and sexual identity/orientation issues, theology issues, etc. We truly are a broken world, and only God can mend and unite. He is the source of all unity, and he truly desires unity, not divisiveness.

Unfortunately some of the nastiest and most divisive people are Christians, which I believe saddens God. He wants us to be known by our demonstration of love.

“By this everyone will know that you are my disciples, if you love one another.” John 13:35 (NIV)

I decided to compile my journal notes and scriptures on the matter to write about after experiencing and seeing some divisive interactions myself this past week. This week we’ll look at what God’s heart is on the matter of unity and some ways to measure our hearts and motives against scripture. In the next post, we’ll look at some practical ways to promote unity.

Divisive interactions

I’ve written before that I unfortunately get a lot of hateful emails and comments on my blog, many of them from Christians. I received yet another divisive comment last week (which was not approved/posted since it didn’t adhere to my comment policy). The comment seemed to serve no other purpose than to attempt to cause strife, division, and condemnation. It was definitely not helpful, encouraging, or promoting peace or love in any way to myself or my readers.

Additionally, I saw some other passive-aggressive comments responding to a photo that Beth Moore had posted on Instagram. It was a cute photo that her daughter had taken of her dog crammed in a chair behind Beth while she was trying to read her Bible. Someone had replied with a couple of comments about posting pictures of yourself reading your Bible, indirectly insinuating that maybe these are not genuine and that it puts focus on yourself instead of on God. These comments stirred up quite a storm of conflict, especially amongst Beth Moore’s fans against this commenter. Bam! Division! Strife created; unity gone.

I found myself asking, “Why do people do this? Why do they feel the need to say something…to correct or condemn others…to give their two cents? Do they genuinely think that their comments and interactions are helpful? Do they not see how this fuels a fire of conflict and division? Why do people get sucked in?”

It’s a trap of the devil that so many of us can easily get lured into.

Avoid the trap

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Do Not Resent the Good Fortune of Others

Do not resent the good fortune of others title photo

Do Not Resent the Good Fortune of Others

During the Christmas season I sent out an email to my subscribers informing them of a holiday hiatus. I unfortunately received a very hurtful and critical reply. After the holidays and vacation time, I prayed and thought about this exchange and felt like this would be a good, teachable moment for my readers. The lesson is on learning how to rejoice with those who rejoice and learning not to begrudge or resent the good fortune of others.

I’ll first share my initial email to my subscribers and the response I received. Then, I’ll share a reply to that response. After that, I’ll communicate what God put on my heart about the importance of celebrating the good fortune of others instead of being offended by it and what the posture of our heart should be.

My initial email sent out to notify I wouldn’t be posting for a while:

“Hello Happy, Healthy & Prosperous Subscribers! 

There will be no new teaching posts for the next few weeks. I’ll be taking a holiday hiatus! I’ll be in Europe for a bit to celebrate my 20 year wedding anniversary (so excited!!). It’s also my goal to make the most of the time with my kids and family to celebrate Christmas.  I encourage you to do the same!  Please don’t let the busyness of the season get in the way of your most important relationships.  Make the most of the opportunities you have while you still have them!

“How do you know what your life will be like tomorrow? Your life is like the morning fog—it’s here a little while, then it’s gone. What you ought to say is, “If the Lord wants us to, we will live and do this or that.” Otherwise you are boasting about your own plans, and all such boasting is evil.  Remember, it is sin to know what you ought to do and then not do it.” James 4:14-17 (NLT)

“Be very careful, then, how you live—not as unwise but as wise, making the most of every opportunity, because the days are evil.” Ephesians 5:15-16 (NIV)

May you and your families have a very Merry Christmas and a Happy New Year!

“The LORD bless you and keep you; the LORD make his face to shine upon you and be gracious to you; the LORD lift up his countenance upon you and give you peace.” Numbers 6:24-26 (ESV)

I’ll see you again in 2020!

Tracy 🙂 “

A reader’s email response:

“Seriously have to flaunt your personal life? It’s such a snub to people who are single. Whatever.”

My reaction or reply to this reader’s response…

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Funny Friday: Love Your Enemies

Funny Friday: Love Your Enemies

I follow Jon Jorgenson, The Anima Series, on YouTube.  I love his videos!  I recently received one of his videos that fits right in with our current topic about handling negative comments (especially online).  His video here (click here to access video directly on YouTube) is a funny way to deal with internet hate by using some examples of “love your enemies”. 🙂

“But I tell you, love your enemies and pray for those who persecute you” Matthew 5:44 (NIV)